Incoming enquiries
Forms and enquiry channels that create records with the available context.
Processes and technology
Fewer scattered tasks. More consistent follow-up.
We connect your team's tools so information reaches the right place, tasks have an owner and exceptions receive attention.
What we can connect
CRM and tasks
Assignment, updates and next actions based on agreed rules.
Email and WhatsApp
Defined responses and sequences, with permissions and handover to a person where appropriate.
Control and exceptions
Execution records, alerts and procedures for reviewing errors or exceptions.
When it fits
- Teams repeating tasks across several applications
- Businesses with enquiries that need follow-up
- Companies that need clearer data and responsibilities
What you can receive
- Process map and agreed rules
- Integrations included in scope
- Checks and exception handling
- Defined documentation, access and handover support
- 01Understand the process
- 02Define rules and limits
- 03Build and check
- 04Document and support
Options
Scope and investment
Diagnosis, planning and implementation are separate scopes of work. The proposal identifies the stages you need and their total cost. Any credit between stages is agreed explicitly.
Project
Process diagnosis
From€150
Review of manual tasks, tools and points where information is lost.
- Process interview
- Review of agreed tools
- Automation priorities
- Working recommendations
Scope and responsibilities
The process and tools included in the analysis are specified in advance.
Recommended
Automation plan
From€475
Design of workflows, rules, owners and technical requirements.
- Process map
- Triggers and actions
- Exception handling
- Implementation estimate and expected running costs
Scope and responsibilities
Tools are selected according to compatibility, maintainability and project needs.
Project
Sales automation
From€750
Implementation of the agreed enquiry and response workflows.
- Included basic CRM configuration
- Form and CRM connection
- Agreed notifications
- One month of post-launch support
Scope and responsibilities
Workflow count, applications, volumes and support scope are defined in the proposal.
Project
Integrated system
From€1,500
Coordination of several processes and channels within an agreed architecture.
- Agreed CRM model and workflows
- Connections across channels and tools
- Alerts and incident handling
- Documentation and a defined monitoring dashboard
Scope and responsibilities
The proposal identifies integrations, volumes, access, platform costs and support. Ongoing maintenance is agreed separately.
Indicative prices excluding VAT. Before you commit, we set out deliverables, capacity, timing and responsibilities in a written proposal.
Before commissioning
Implementation pricing does not by default include software licences, API usage, messages or third-party subscriptions. We review these costs before commissioning and define account ownership, documentation and support.
Frequently asked questions
Before we start
Which tools do you use?
We select tools that suit the process and available integrations. We can work with compatible automation platforms and CRMs; the architecture is defined before implementation.
What happens if an integration fails?
The project defines alerts, diagnostic information and the person responsible for reviewing exceptions. The commissioned support and maintenance level is documented.
Will I keep control of my accounts?
We agree ownership, permissions and documentation handover at the start. Integrations use the access needed for the commissioned scope.
Do you automate the entire customer relationship?
We define which tasks can follow rules and which decisions need a person. The process includes handovers and exception handling.
The next step
Start with the task taking too much of your time.
Tell us about the process, the tools and what needs to remain under your control.
Request an initial conversation
A free initial conversation to understand your situation, assess the fit and agree on the next step.